Your Daily.co TV shows a 6-letter code in the lower right corner. It's a way to make sure that you are controlling the correct TV — and that no one else can control yours!

My TV code isn't recognized

Double check that you have entered the code exactly as it appears on your TV.

  • The TV code appears as 2 lines, but don't hit the Return or Tab keys when entering it in your browser. Simply type the 6 letters all in-a-row.

Not working? It is likely that your Daily.co TV lost network connection at some point. 

  • Try rebooting your Daily.co TV. Lightly press and release the power button on the front of your Daily.co TV to turn it off. Wait for the light on the front to turn off. Another press of the button will power it back on.
  • After your Daily.co TV reboots, you will be presented with a new screen code. Give that new code a try in your browser.

Still not working? 

  • Chat with us or email help@daily.co if you still have problems.

I don't see the 6 letters on my TV

What do you see?

I don't see anything on my TV.
Check that:

  1. Your TV is powered on.
  2. It is set to the correct HDMI input.
  3. Your Daily.co TV is powered on. (Look for the light on the front)

I see something, but not any Daily.co logos or messages on my TV.
Check that:

  1. Your TV is set to the correct HDMI input.
  2. Your Daily.co TV is powered on.

It never hurts to reboot your Daily.co TV — this will often fix the issue.

Still need help?

  • Chat with us or email help@daily.co if you still have problems.


Need more help? Email help@daily.co anytime. Chat with us M–F, 9am–5pm PST.

Did this answer your question?