Do you love amazing HD video quality? We do too! And that's why we highly recommend you connect your TV directly to your network using Ethernet. It will provide the best picture and give you the most reliable experience.

Yes, your TV can connect to WiFi. However, office WiFi is notoriously bad and unpredictable. Did you know the construction across your street or even your microwave can interfere with your WiFi network? Let's not even get started if one of your colleagues decides to download a large file! If your network's available bandwidth drops below 100Kb/s, your video feed will automatically be muted. 

To ensure you have the best performance, you'll want to connect the box directly to Ethernet.

Need more help? Email anytime. Chat with us M–F, 9am–5pm PST.

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